Governments rely on advanced technologies to drive real-time communications with their citizens and address issues and challenges that can affect social and economic change. They have an obligation to remain accessible, connected, and accountable to the public, and rely heavily on digital services and communications to make that happen.
Through AI and machine learning, data analytics delivers more immediate and actionable insights. Insights can predict traffic congestion or improve task flows, sort data more efficiently, and even facially recognize citizens - all leading to better decisions, smarter public services, and operational efficiencies that improve citizen relations, safety, and quality of life.